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Bob Hobbi is the founder, president and CEO of Service Elements . He has more than 20 years of experience in providing industry-leading solutions in customer service, strategic excellence training, business development and strategic planning. He is committed to Continuous Quality Improvement (CQI) initiatives through his work with Six Sigma and ISO. Bob served in various national and international executive level leadership positions at FlightSafety International, a Berkshire Hathaway Company, where he was instrumental in creating and leading that company�s service-culture initiatives. He was director of Honeywell International�s Aerospace Academy and a Vice President with MedAire, Inc. Bob is multi-lingual with extensive international business experience. | 