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Brad Kashani joined Juniper Networks in May 2005 as senior vice president of Worldwide Customer Services. With more than 23 years of experience in service, sales and product development, he is currently responsible for Juniper Networks' worldwide customer service organization including all service portfolios, education services, customer excellence/quality, technical support professionals, logistics, and contracts. Prior to Juniper Networks, Kashani served as vice president of Sales and Customer Service at Procket Networks. Subsequently, he spent nine years at Cisco Systems where he founded the Advanced Engineering Services organization, served as its vice president of Advanced Engineering Services and later advanced to take the position as vice president of Global Technical Services, where he managed more than 1000 technical professionals and delivered more than $1B of services to customers. Kashani also spent five years at AT&T and five years at Bell Laboratories. Kashani holds a masters degree in Electrical Engineering from the University of Colorado and an MBA from UCLA. | 