Responsibilities: Managing the company's overall customer support operations including contact centers, web support, and technical support. Candie brings over 15 years of support management experience to her role at Escalate Retail. She has a proven track record of managing operations in support of several major companies including FAO Schwarz, Kenneth Cole, Telebrands, Boeing, Lockheed Martin, and Petrossian. She has held previous positions with Ecometry Corp. where she was directly responsible for direct marketing operations, client services, and call center management. |