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Dave Power is the founder of J.D. Power and Associates, a leading marketing information firm that numbers among its clients virtually every automotive manufacturer and importer serving the U.S. market, in addition to clients in many other industries around the world. He has spent 40 years pioneering and expanding the gathering, study, and use of customer satisfaction data. A veteran of the U.S. Coast Guard, Mr. Power holds an undergraduate degree from Holy Cross and an MBA from Wharton. He is the 1992 recipient of the Automotive Hall of Fame�s Distinguished Service Citation and has been awarded four honorary doctorates. | 