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Doug Elix is senior vice president and group executive for IBM's worldwide sales and distribution operations, including revenue, profit and customer satisfaction in the 170 countries where IBM does business.
In this role he leads IBM's direct sales force, business partners and ibm.com channels, which account for worldwide sales of all IBM products and services of some $80 billion dollars.
Mr. Elix was named to his present position in May 2004 after serving as senior vice president and group executive for IBM Global Services beginning in October 1999. In that role, he was responsible for the worldwide operation of IBM Global Services, the world's leading business and information technology services provider with approximately 170,000 professionals.
IBM Global Services, which reported annual revenue of $43 billion in 2003, includes IBM Business Consulting Services, the business unit formed through the combination of PwC Consulting and IBM's Business Innovation Services unit. By integrating IBM's broad range of capabilities in services, consulting, hardware, software and research, IBM Global Services helps companies of all sizes improve business performance through information technology.
In July 1998, Mr. Elix was named general manager, IBM Global Services - Americas, an organization covering the U.S., Canada and Latin America. Prior to that, he was general manager, IBM Global Services - North America, beginning in December 1996. Earlier that year, he was appointed president and chief executive officer of Integrated Systems Solutions Corp. (ISSC), a wholly-owned services subsidiary of IBM.
In 1994, he was named chief executive officer, IBM Australia, Ltd., having been director of operations for IBM Australia/New Zealand since 1991. He was named director of the finance industry for IBM Asia Pacific in 1990.
Since joining IBM in 1969, Mr. Elix has held a broad range of positions in systems engineering, marketing, marketing management and general management in Australia and Asia/Pacific prior to his transfer to the United States in 1996.
Mr. Elix has served on the boards of IBM Australia Limited, the Australian Information Industries Association and the Australian Institute of Management. He was also a member of the Business Council of Australia, and a member of the Prime Minister's National Information Services Council (NISC). He is a member of the IBM Operations Committee, the Worldwide Management Committee and the board of directors for Royal Bank of Canada. | 