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Dr. Brumm focuses on streamlining business processes, simplifying document-intensive processes, leveraging intellectual capital, and enabling information to be shared more effectively across the organization. She has been has been in the Records Management field for over 20 years as a practitioner, consultant and academic. Dr. Brumm has trained over 10,000 people in Records Management, ISO 9000, leadership, strategic information management, document management, imaging, workflow process re-design, feasibility analysis, cost principles, records center management and metrics.
Professional Experience
In prior positions, Dr. Brumm has served as Director of Records Management at Owens Corning, has worked for Ross Products Division of Abbott Laboratories, and has served as Division Director at the Texas Natural Resource Conservation Commission. She has also worked for the nuclear industry, where she developed the records management program, document control system and the material certification process.
Representative examples of Dr. Brumm's engagement experience include:
Document Imaging
Selected, implemented FileNET imaging platform. Designed, implemented and managed large-scale imaging operation, utilizing Panagon Capture, Datacap, RetrievalWare. Digitized, indexed and OCR'd legal, technical, scientific and financial documents, provided web access globally to critical documents. Developed procedures and managed doc prep, scanning, indexing, verification, OCR cleanup, auditing operations.
Records and Information Management
Designed, implemented and managed Records Management Program in two start-up companies: records retention schedules, active and inactive records, and vital records. Designed and managed Records Center operations, including facilities, equipment, supplies, Records Management Software, hardware. Provided timely access to 75 million documents via barcoding, tracking and retention software.
ISO 9000 and Regulated Environments
Expert in ISO 9000, regulated industries, manufacturing and engineering records and information, document control. Developed and managed records and information systems for nuclear industry: document control based on principles of configuration management, material traceability, calibration, supplier-vendor information, certification process.
Information Storage and Retrieval
Analyzed information problems, interviewed users, recommended solutions, designed nomenclature and taxonomies, developed indexing parameters for information classes, both paper and digital information.
Productivity Enhancement and Financial Value
Collected, organized and made electronically accessible explicit knowledge-based assets. Reduced retrieval from 3 days to 30 seconds. Enabled retrieval and review of 15,000 documents, with report provided to Board of Directors within 20 hours of request. Eliminated double payments of millions of dollars by rapid retrieval of documents. Enabled recouping of $620M in insurance claims because pertinent documents could be retrieved rapidly. Eliminated duplicate scientific and technical research by providing desktop access to research reports from 1938 forward, which previously had not been accessible.
Education & Certifications
Ph.D., Library & Information Science, University of Illinois
Master of Science, Library & Information Science, University of Illinois
Master of Arts, Slavic Languages, University of Illinois
Bachelor of Arts, Russian/German, Summa Cum Laude, Ohio University
Certified Records Manager
Professional Associations
Member, ARMA International
Member, Association for Information and Image Management
Speaking Engagements and Publications
Eugenia is a frequent speaker at the national and international level on topics related to Records and Information Management and is the author of numerous articles as well as the book Managing Records for ISO 9000 Compliance.
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