Heather has dedicated eleven years to gaining knowledge in every facet of Impact's organization. Combined with her passion for improvement and commitment to perfection, she has earned her position as a leader and a mentor. Her extensive backgrounds in sales, marketing and project management, as well as her exceptional skills as a communicator make her an invaluable liaison between engineers, business and clients. Heather began her career in Direct Sales, working her way to the position of Impact's Chief Operating Officer. Within her eleven years of service, she has also worked as Manager of Direct Sales and Technical Support, Corporate Sales Consultant, President of Maxcess Policy Illustration Division, Marketing Director and Enterprise Project Manager. Matching her dedication to the success of Impact is her dedication to self improvement and education. In 2000, Heather attained certification as a Microsoft Certified Professional and in 2003 became Microsoft CRM certified. Heather received her Certificate for Managing Technical Professionals & Organizations from MIT, Sloan School of Business in 2004 and a Six Sigma Green Belt in early 2005. Heather is currently underway automating processes within Impact to support and promote synergistic corporate growth. |