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Jeffery W. Lagges was named President of ALLDATA in September of 2007. He is also Vice President of AutoZone. Under his direction ALLDATA has enjoyed market leadership in providing diagnostic and repair information, and has expanded its product offering to include enhanced, integrated shop management, electronic customer relationship management tools, and electronic parts estimating and ordering. He also oversees AutoZone's eCommerce initiatives and created the AutoZone.com portal, the first Internet site in the industry to offer tools and services to the automotive service professional, the do-it-yourself consumer, and the "do-it-for-me" consumer seeking professional repair services.Prior to re-joining ALLDATA, Jeff was Executive Vice President of Product Development for iCARumba, where he was chief architect of product design, content and industry development. Jeff has 12 years' shop floor experience working as shop manager, service writer, staff trainer, large fleet manager and electronic diagnostic and drivability technician. Jeff's previous and current certifications include ASE, California Smog License, IM/240 Train the Trainer, GM Advanced Electronics Training and Total Quality Management, and he has been an active participant in industry affairs. | 