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John is Managing Director of The Travel & Leisure Group of Phoenix Marketing International. He leads one of the most experienced travel research firms ever assembled consisting of senior level executives, knowledgeable both in research and travel, that provide a high-level of analytical insight and client consultation. John has extensive experience in complete custom marketing research capabilities and comprehensive travel syndicated studies. He has been working with leading travel companies for 20 years and has conducted studies to support a variety of business decisions including new product development, brand positioning and re-launch, strategic planning and customer satisfaction. Prior to joining Phoenix Marketing International, John was President of Plog Research. Preceding Plog, He was the Research and Development Director for the travel division of Reed-Elsevier (Travel Weekly, Hotel & Travel Index, and OAG) where he was responsible for developing and implementing market studies that evaluated the information needs of frequent air travelers, travel agents, meeting planners, and corporate travel managers. John graduated Magna cum Laude with a BS in Business from Montclair State Unive | 