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Joy Rothschild rejoined Omni Hotels as senior vice president of human resources in January 1998. In 2002, the function was recast as Associate Services to formalize the company's service commitment to the people who make Omni Hotels a success.
A 24-year veteran of Omni Hotels, Joy was appointed senior vice president of human resources in 1992. She has also held the positions of vice president of human resources, corporate human resources director and senior regional director, as well as human resources director for several individual Omni Hotels properties. From 1996 to 1998, she was employed with Carnival Hotels and Casinos as senior vice president of human resources.
Joy is currently the Chairperson of the American Hotel and Lodging Association's Labor Council. She is a certified human resources executive (CHRE) by the American Hotel & Lodging Association.
Joy is a 2002 and 2003 winner of the Human Resources Service Excellence Award from HR Solutions, Inc., a Hotel Sales and Marketing Association International (HSMAI) Golden Bell Winner and a 1992 recipient of Omni Hotels' President's Award for developing the Omni Service Champion associate recognition program and the Power of One associate empowerment program.
She earned her Bachelor of Science degree in hospitality management from the University of New Hampshire's Whittemore School of Business. Joy's post-college executive education includes Harvard Business School's Achieving Excellence through Service Program and the University of Michigan's Advanced Human Resources Executive Forum, rated by the Wall Street Journal as the top executive human resources program in the country.
Joy resides in Dallas and New Orleans with her husband (Hank) and two children, Raef (8) and Francesca (6). | 