Marcus Tolbert, who joined GNi in June 2002, brings "in-the-trenches" experience in quality assurance, network installation and troubleshooting, field engineering, and team management to his position as Vice President of Operations at GNi. He is responsible for all operational aspects of GNi, including field operations, implementation, installation, testing, network operations, and facilities. Prior to joining GNi, Tolbert held senior technical positions with Enron Broadband Services and Silicon Graphics, Inc. At Enron Broadband Services, Tolbert was the first Sr. Field Engineer deployed onto their nationwide fiber network. As the initial technical resource, Tolbert was primarily responsible for process development and implementation, beta-testing, audit verification, and staff training. While at Silicon Graphics, Inc, Tolbert developed an Intranet Knowledge Transfer site. This site was designed to increase the amount of information readily available at the engineering staff's fingertips to reduce repair process cycle times. The site was directly responsible for increasing Repair & Analysis daily output by 200%. Tolbert additional process streamline techniques reduced aging material inventory by more than $1,000,000.00. Tolbert is a certified telecommunications installer by BICSI Telecommunications Association. Tolbert holds a BSEET from DeVry University and an MBA/TM from the University of Phoenix. |