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Rich Grossi has held several management positions since joining OpenLink in 1998. During his tenure, he has managed various business and development teams focusing on end-user requirements and overall client satisfaction.
In the first few years at OpenLink, Rich worked heavily on client-driven development projects crossing various areas throughout OpenLink's product suites. As a development manager, Rich oversaw various technology teams aimed at improving system technology and overall functionality. Since that time, he has been instrumental in the development of trading desktops, integration functionality, and overall system improvements crossing front, middle, and back-office areas. He has also managed core development and general enhancement teams improving the underlying technology and cross-market system functionality.
In his current position as Senior Vice President of Global Client Services, Rich oversees operations and client-facing initiatives, including global client support and services. His responsibilities include managing and improving the overall system quality, documentation, training and support of internal staff and OpenLink's global client base.
Throughout his time at OpenLink, Rich has been involved in all aspects of project lifecycles, including implementation, application design and coding, training and documentation, project management and client support. Rich has extensive experience with handling client requirements and managing the full system design cycle, paying particular attention to client deliveries and end-user deliverables.
Prior to joining OpenLink, Rich worked as a VP of Development at KWI, where he was charged with technical management of internal software applications for a variety of dedicated clients.
Rich holds a B.S., Computer Science from Hofstra University. | 