Mr. Harmonay is the Chief Operating Officer at SRSsoft. He oversees the Implementation, Support and IT Departments and is responsible for the day-to-day operations of the company. Prior to joining SRSsoft, Mr. Harmonay held various positions in operations and customer service. Bob has held the position of Director of Customer Support at XpressMD Technologies, a Web-based provider of clinical and operations software to physician practices. He also spent 11 years as Technical Support Manager for Medical Manager Northeast where he was responsible for all technical support departments (totaling 70 employees). Medical Manager is a leading turnkey provider of healthcare information systems. Mr. Harmonay's professional accomplishments range from integrating the technical support and field service areas of independent software dealerships into regional service departments; development and implementation of multi-location help desk solutions; successful rollout of IT initiatives; and streamlining internal operations to ensure maximum customer service. Mr. Harmonay received a BA in Communications from Iona College and has more than 15 years experience in the healthcare industry. |