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Bob specializes in Electronic Data Discovery (EDD), matter management, and litigation support. Bob has significant experience in needs analysis, forensic analysis, information management, information technology strategies, data analysis, application architecture and deployment, internal control system development, strategic planning, process re-engineering, and security.
Professional Experience
Prior to joining Huron, Bob was Chief Information Officer/Senior Consultant with Content Control Systems Inc., where he was responsible for all areas of technology encompassing operations, development, security, and network infrastructure including technical and operational integration with partners and clients.
Representative examples of Bob's engagement experiences include:
Increased revenue by 75% in one year through 40% improved productivity and 50% cost reductions. While over-seeing and working with a team of developers, data architects, and other project personnel, he designed, developed, and deployed a corporate-wide workflow production system integrating all personnel into a unified tracking system. The application provided tracking of every task to the smallest unit possible, including human resources by the minute and workstation, consumables, and client data as it proceeded through the litigation support and EDD Company. The new metric-driven system so improved productivity that project award rate increased from 10% to 25% due to customer satisfaction and ability to deliver on time and within budget.
Organized and spearheaded a first response Forensic and EDD Acquisition Team while working with a Global 50 strategic partner. Oversaw the creation of a team of experts, the standardization and documentation of processes, and the design and testing of acquisition equipment for the forensic team. In conjunction with the partner, his team provided emergency incident response and data acquisition experts for their mutual Fortune 500 clients.
Worked with clients and the internal development team of his company to lead the design, development, and implementation of a complete life-cycle EDD and Production system, dramatically increasing company revenue utilizing a revolutionary approach to EDD management. This approach allowed for total life cycle document management, thereby reducing and in some situations eliminating the cost of repetitive productions of the same documents used in multiple litigations. Clients gained the immediate benefits of lowered cost, the ability to track "hot documents", measure metrics related to the discovery, and predict cost at an unprecedented level of accuracy.
Partnered with a large national insurance company's legal department to lead a team of consultants and developers to create and implement an integrated Matter Management System that was a scalable n-tier application based upon Microsoft SQL Server. This system enabled the "pushing" of production workflow throughout the enterprise and integrated with Microsoft Office. This integration allowed the automation of production for pleadings, interrogatories, court filings, and other legal specific work product. An automated tickler system working with Outlook helped the counsel and legal staff with jurisdictional calendar rules and deadlines. With the new system eagerly embraced by employees, employee turnover dropped, time to deliver work product was cut by over 40%, and average claim settlements were reduced dramatically.
Education & Certifications
Bachelor of Arts, Economics, Computer Science, University of Texas-Austin
Certified Information Systems Security Professional
Professional Associations
Senior Associate, Foresight Institute, Palo Alto, CA
Member, International Information Systems Security Certification Consortium
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